your partner from build, design to support

We manage and optimize your network environment
Our Network Management as a Service proactively manages and optimizes your network devices on a 24 x 7 x 365 basis using our FedRAMP authorized In³Sight™ platform.  Our Network Management Services are delivered from customer site supplemented with our secure, FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs.

We manage and optimize your storage environment
Our Storage Management as a Service and Storage as a Service (STaaS) offerings provide customers with solutions for proactively managing and optimizing storage devices on a 24 x 7 x 365 basis. Additionally, our STaaS provides storage, provisioning, and management on a per TB basis in a private cloud environment. All Storage Services are delivered from our secure, FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs.

We manage, provision, and optimize your physical and virtual servers
Our Server and Virtualization Management as a Service offerings provide customers with a solution for proactively managing and optimizing servers on a 24 x 7 x 365 basis using our FedRAMP authorized In³Sight platform. Our services range from monitoring to complete management and optimization of your server/virtualization infrastructure. Our Server & Virtualization Services are delivered from our secure, FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs

We manage and optimize your databases
Our Database Administration as a Service offerings provide customers a solution for proactively monitoring, managing, and optimizing database servers on a 24 x 7 x 365 basis using our FedRAMP authorized In³Sight platform. Our services range from monitoring to complete management and optimization of your database environment. Our Database Administration Services are delivered from our secure, FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs.

We patch your endpoints, manage your IT assets, and provide configuration management across your enterprise IT
Our Group’s Patch/Asset/Configuration Management as a Service offerings provide customers with comprehensive solutions for automatically discovering, organizing, and storing Configuration Items (CIs). Our services range from automated network discovery and reporting, to establishing and maintaining a centralized Configuration Management Database (CMDB) with dependency mapping for all CIs and then establishing a repeatable patching cycle to maintain a high security posture. Our Configuration Management Services also include a software use analysis capability to continuously track usage of licensed software. Out Configuration Management Services are delivered from our secure, FedRAMP authorized,  FISMA Moderate Enterprise IT Operations Center using ITIL best practices and comprehensive SLAs and KPIs.

We provide a 24 x 7 x 365 service desk for complex IT enterprise environments
Our Service Desk offering provides our customers with a single point of contact for all IT-related incidents and service requests on a 24 x 7 x 365 basis using our FedRAMP authorized In³Sight platform. From initial contact to closure, We manage the full life cycle of end user support needs.